If your grievance or complaint is with the facility, you may request an inspection of our center by contacting the Department of Health Care Services at:
Department of Health Care ServicesSubstance Use Disorder Compliance DivisionPO Box 997413, MS 2601Sacramento, CA 95899-7413Toll Free (877) 685-8333Fax: (916) 440-5094You may also contact our accreditor, The Joint Commission, at:
Office of Quality MonitoringThe Joint CommissionOne Renaissance BoulevardOakbrook Terrace, Illinois 60181http://www.jointcommission.org/report_a_complaint.aspxcomplaint@jointcommission.orgFax: (630) 792-5636Any valid complaints or concerns from clients or their families will not result in any discrimination, coercion, reprisals, or interruption of treatment or care for the client.